Bluelink International Cz
| Statut | Professionnel |
| Date d'inscription | 26/08/2014 |
| Raison sociale | |
| Numéro SIRET | 026762030 |
| Je suis | Madame, Monsieur |
| Dernière connexion | Jamais |
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Son expérience
BlueLink international CZ s.r.o est un fournisseur international de service clientèle appartenant au groupe Air France et basé à Prague, République tchèque. Nous gérons l’assistance à distance dans le domaine des réclamations de bagages, des programmes de fidélité, de la réservation de billets d’avion et d’autres services aux clients de compagnies aériennes et de chaînes d’hôtels. The BlueLink group is specialised in providing high-quality customer services. Our comprehensive multilingual, multisite and multimedia services offer meets all the needs of major brands in terms of information, reservation-sales, complaints, Internet support, loyalty programs, web support and consulting. Throughout the world, our service centres manage customer relations remotely in 28 languages for over 15 major companies in the air transportation, tourism and leisure, culture and media, banking, insurance and luxury sectors. Bolstered by our belonging to the AIR FRANCE KLM group, for whom we manage Flying Blue loyalty program customers (number one in Europe) our 1100 employees throughout the world (550 in France) benefit from in-depth expertise in managing complex activities: processing complaints, specific and secure operational procedure development and expert management of trade tools. Our customer advisors receive high-level training which allows them to devote, on average, 50% of their time to processing asynchronous contacts (mail, fax, e-mail) which are the most difficult to manage: an added guarantee of quality in processing end-customer needs. The BlueLink group has also developed a high-value-added services offer such as analysing end-customer perceptions and fraud prevention. T he BlueLink group’s high-quality customer services offer meets the needs of increasingly demanding end-customers in an environment characterized by complex solutions and a variety of interfaces (emails, calls, faxes, and letters).
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Son annonce (1)
Je me propose - Activité touristique - A L'Etranger
BlueLink International CZ
02/06/2015Vue plus de 200 fois
900.00 € - Au mois
BlueLink international CZ s.r.o est un fournisseur international de service clientèle appartenant au groupe Air France et basé à Prague,...
